FAQS

Free standard shipping is applied to all domestic orders for all orders $50+
We process and ship out all orders Monday through Friday, not including holidays. Orders with standard shipping will usually be fulfilled and shipped the next 1-2 business days (Monday through Friday, not including holidays).
If we have sent you the wrong items or you received damaged products on arrival, please contact us at service@epalacebeauty.com. We will get you a new product ASAP
We are a Cosmetic website committed to providing equal service to all. As our clients include people with disabilities, we will strive to provide adequate service to those in need. if you find any difficulties due to your disability While shopping on our website, Please feel free to reach out to us via phone or email at 213-537-0220 Monday - Sunday From 10AM-7PM Pacific TimeĀ